Ordering from online stores has become so easy that many people forget to check out a firm's reputation before hitting "click to order" and submitting credit card information.
Better Business Bureau
Thursday, October 4, 2012
Saturday, July 21, 2012
The Better Business Bureau advices renters on the benefits of insuring their property.
Thursday, July 19, 2012
The Better Business Bureau warns that 2,000 businesses, some in Missouri and Illinois, claim that Pennsylvania firm billed them for publications and newsletter subscriptions they never ordered or received.
Friday, July 6, 2012
The Better Business Bureau is alerting customers of calls badgering them for bogus late fees from the former video store.
The Hollywood Video store along Manchester Road in Ballwin maybe long gone, but residents are still being called for bogus late fees, alerts the Better Business Bureau. BBB Investigator Bill Smith looked into complaints from St. Louis area consumers and found that there have been 1,400 complaints to the BBB about the collectors, who are working for a company hired by the bankruptcy trustee for Hollywood Video's owner, Movie Gallery. Smith said about a dozen people, including at least one Ballwin resident, have complained from the St. Louis area, but many more may have paid the fees, which ranged from less than $50 to more than $100, after receiving a bill from West Bay Acquisition. Today's BBB release summarizes Smith's findings: St. …
Monday, July 2, 2012
"Patch” rounds up seven recent standout blog posts from Local Voices bloggers.
As Patch’s resident Local Voices aficionado, I think it’s safe to say that our bloggers have been on fire this week—and not just because of the oppressive temperatures outside. Between a historic post from Mercy St. Louis, a Patchy post from a lake-lover, some sage advice and a certain adorable kitten, I found myself amused, informed and once again in “aww” of the brilliance of our blogging neighbors. That’s why, yet again, I’m here to share seven of the most interesting, entertaining and/or useful posts I found around Patchland this week. As you might know, this is only a very small cross-section of the Patch Local Voices blogger population. Which blog posts did you enjoy this week? Share your favorites in the comments section, below. Got…
Wednesday, June 13, 2012
The Better Business Bureau is asking any customers who encountered issues with the closing carpet store to file an official complaint with their department.
A representative for the Better Business Bureau of St. Louis said Tuesday that Becky's Carpet & Tile, which recently announced the closure of all its St. Louis-area stores, received five formal complaints from customers in the last 3 years. Co-owner Becky Rothman told the St. Louis Post-Dispatch that competition from big box retailers and a slower economy hurt sales at the business, which had its flagship location just east of Highway 141 in Manchester. "It's been very hard to keep the business going," Rothman told the newspaper, which reported that Rothman Properties is delinquent in paying property taxes totaling more than $150,000 at four of its stores for the 2011 tax year. Although the Manchester business had a hand-written sign…
Friday, April 27, 2012
The contractor took homeowners' money but did little or none of the promised work, the Better Business Bureau reported.
St. Louis area homeowners including a man from Ballwin said they lost thousands of dollars each to a local contracting business that took their money but did little or no work, according to a warning issued in a news release from the Better Business Bureau (BBB). Customers told the BBB that Conyers Construction Co. and president Larry B. Conyers reneged on promises to build decks, erect retaining walls or make other home improvements, and then disappeared with their money. A man from Ballwin estimated he lost $11,000 to the company. A retired couple from Fenton put their losses at $9,000. A Korean War veteran and his wife from south St. Louis County said they lost more than $6,000. “I baked them cookies; we gave them tomatoes,” the veteran…
Tuesday, March 27, 2012
People from throughout the St. Louis area including at least one customer from Ballwin have called the Texas-based coupon provider a "scam."
An online coupon provider has come under scrutiny by the Better Business Bureau following more than 1,000 complaints from customers in Ballwin, St. Louis and throughout the United States. The Texas-based company, SaveMore.com, allegedly failed to deliver promised coupons paid for by customers seeking deals from businesses such as bookstores and beauty product providers as well as places like fast food restaurants. “This company is a complete scam,” a customer from Ballwin told the Better Business Bureau. “We were ripped off,” a man from Florissant said. The Better Business Bureau reports that customers from 45 states filed complaints against the company in the last 10 months. More than 50 complaints were collected from Missouri and …